The Channel Partner's Briefcase

Every line you carry, in one place for your customers.

Your customers run equipment from a dozen manufacturers on a single site, bought over twenty years. Finding a manual or a part number means working out which of a dozen websites to search first. The Briefcase is the one place that covers all of it.

It is the thing only you can offer, because no single manufacturer carries the other eleven brands. Breadth and local service are precisely what a distributor is for — this puts both on your customer's phone.

See the evidence → Talk to us

YOUR BRAND

Riverside Mill · 5 lines · 22 units

Your customer, right now

Someone at Riverside opened a rebuild kit sheet. That's a quote — today.

Lines you carry

🔩

Isolation valves

4 units on site · 1 rebuild due

DUE

📡

Flow instrumentation

9 units on site

⚡

Automation & control

6 units on site

Your library, not theirs

📄

Rebuild kit & torque values

Offline · opened 3× this week

🏠Home

📦Lines

📚Documents

🛠️Service

Your brand on the front. Every line you carry behind it.

The one place that covers everything on their site.

Every brand you represent keeps an excellent technical library, and each one covers its own equipment. Your customer's plant does not run one manufacturer's equipment. The person looking for a torque setting at seven in the morning has yours, theirs and ten others to choose between.

The Briefcase puts all of it in one place under your name, scoped to what each customer actually has on site — their units, their documents, the right rebuild kit, and a service call they can raise and then follow.

It complements the brands you represent rather than competing with them: their documentation reaches the people running their equipment, through the partner they chose to distribute it.

DistributorsManufacturers' repsStocking distributorsSystems integratorsService & repairIndustrial supply

You manage it yourself, and it reaches them directly.

Everything in it is yours to change from an admin screen — lines, documents, news, promotions. There is no release cycle, no ticket queue and nobody to ring.

It is the same three jobs your counter and your reps already do, made quicker: keep the information current, tell customers when something changes, and take the work that comes back.

Manage every line yourself

Add a line, replace a datasheet, publish stock news or a promotion. It is live immediately, across every customer, with no app store submission, no review queue and no developer involved.

Tell them when something changes

A rebuild falling due, a line superseded, stock landed, a promotion — sent to the accounts it applies to, with no algorithm in between and nobody charging you for the reach.

Take service bookings and callouts

A customer raises a service call or a return from the same screen they found the manual on, and can follow its status afterwards — instead of a form that disappears into an inbox.

None of this changes how you sell. Your reps, your counter and your phone lines carry on exactly as they are. And because it is useful enough to be worth registering for, you gradually come to know which accounts are running what — as a by-product of serving them well, rather than as an exercise in its own right.

A distributor did this seven years ago. It's still signing up members.

Above & Beyond Compression is a Canadian energy-services and industrial-supply business — the same shape as yours. They carry 16 manufacturers' lines into a defined territory: 27 product lines of engines and compressors that keep running for decades once installed. They put one of these in front of their customers in April 2019, and it has run continuously ever since.

Every figure below was read from their live production database on 10 August 2026. Nothing here is projected, modelled or rounded up.

143

registered members, built with no advertising spend

manufacturers' lines, all behind one brand — theirs

new members in the last 24 months, still arriving

177

technical documents customers now open in their app

The number that matters isn't the total. It's that they came back.

A launch spike proves nothing — anyone can get downloads for a fortnight. What's hard is a stable population of signed-in people returning year after year.

2023

2024

2025

2026 YTD

And it tells them who's interested — 23 times in 27 days.

Detailed event tracking was added on 12 July 2026. In the 27 days to 8 August — an ordinary stretch with no campaign behind it — the app recorded 135 opens, 39 installs to a home screen, 33 product views and 19 technical documents opened. It also raised 23 alerts to the sales side, and nobody filled in a form for any of them. One was a registered customer opening an upgrade and conversion guide: somebody weighing up work on equipment they already own, picked up the same day rather than at the end of the month.

registered devices — 12 iOS, 12 Android, 15 desktop

100%

of those devices opted in to content notifications

lead alerts raised in 27 days

paid to any platform for that reach

Two things we're not going to dress up

Those retention figures are signed-in sessions only. There's a much larger volume of anonymous traffic on top — 1,708 sessions in 2024 alone — but nobody can tell you who those people were, so we haven't counted them as members. That anonymity is the problem the product exists to solve, not a number to inflate a case study with.

And Above & Beyond went quiet. They published 135 posts in 2020, then 1 in 2025. The channel held 20 or more returning people every single year regardless. That's the strongest thing in the dataset — it kept its audience through four years of near-silence. It's also the clearest warning: it pays back far more when you actually feed it.

Every line you carry, in one login, under your name.

Built from the lines you represent and the documentation that currently sits on your manufacturers' websites.

🏭

Installed base

What each customer has on site, across every line you carry. The spine — everything else filters to it.

📚

One document library

Manuals and datasheets from every manufacturer you represent, in one place, cached for offline — under your brand.

🔔

Push notifications

Rebuild due, line superseded, stock landed, price change. You reach the customer before the OEM's marketing does.

📦

Lines & spares

Your full line card with the correct rebuild kit for each unit, and reorder in the same flow.

🛠️

Service & returns

Book a service call or raise a return and track its status — instead of a form that vanishes into an inbox.

🗺️

Territory view

Which accounts are active, what they're opening, and where the aftermarket is moving.

📊

Lead alerts

When a registered account opens a rebuild sheet, your team hears about it the same day.

✏️

Your own admin

Add lines, documents, news and notifications yourself. No release cycle, no ticket, no retainer.

A one-off build, set against the cost of covering a territory.

Your literature largely arrives from the manufacturers, so there's no print bill for this to replace — that comparison belongs on the manufacturers' side of the fence, not yours. What it does sit against is what it costs you to stay in front of accounts across a territory. We won't put a number on that; you know it better than we do.

A few weeks of one rep's time

Salary, vehicle, fuel and hotels buy a certain number of site visits a month, and a rep can only be in one place at a time. Between visits, an account is largely on its own.

This is a one-off cost that covers every account, every day, and tells your rep which ones to visit next.

One stand at one trade show

Space, build, freight, stand staff, travel and hotels — for three days of conversations, most of them with people you'll never identify afterwards. Then it's over, and next year you pay again.

This costs less, and in three years' time it's still running.

There's a third comparison we'd rather you made yourself, because only you can price it: what one recovered aftermarket order is worth to you, and how many rebuild kits and spares currently get ordered from somewhere other than you. Above & Beyond's app raised 23 alerts to their sales side in 27 days, none of which came from an enquiry form.

There's no app store and no download. It installs to a home screen in one tap. No submission, no review queue, no separate iOS and Android builds, no forced-update treadmill and no developer on retainer. You change the lines, documents and news yourself from an admin screen — exactly how Above & Beyond have run theirs since 2019.

On price: it depends on how many lines you carry and how much of the catalogue you want in from the start, so we'd rather give you a real figure than a range. It's a short conversation, and there's no obligation attached to it.